EcosystemSUMMIT & RESEARCH
AI for development · SELECTED MOMENT · 2:02

Different risk appetites and inability to answer one another’s questions create internal friction and mistrust.

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Mala RamDigital Technology Programmes Specialist · GOAL Global
Mathew TruscottHead of Office, Geneva · Oxfam International

Different risk appetites and inability to answer one another’s questions create internal friction and mistrust.

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Attributed contributors: Mala Ram; Mathew Truscott. “Different risk appetites and inability to answer one another’s questions create internal friction and mistrust..” The Reality of AI: Adoption, Capacity, and Change Management. ECOSYSTEM Summit, Barcelona, 16 September 2026. Session time 15:17–17:20. https://cs-ecosystem.commonshare.workers.dev/evidence/E-c8fdf33c2dde

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mechanism argument

Different risk appetites and inability to answer one another’s questions create internal friction and mistrust.

Contributors
Mala RamDigital Technology Programmes Specialist · GOAL Global
Mathew TruscottHead of Office, Geneva · Oxfam International

Proposed mechanism: Align responsibilities and understand colleagues’ priorities.

Limit: Reported programme perspective; operations staff are not independently represented.

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