SUMMIT & RESEARCHSelect a time to jump to that part of the passage. Speaker changes are approximate.
Victoria Snelling explains what Leather Working Group must preserve as it digitises: trusted expertise, responsible data handling and promises kept.
Attributed contributors: Victoria Snelling. “Trust depends on the promises we keep.” Deep Dive 1: Digitizing a Trusted Process. ECOSYSTEM Summit, Barcelona, 18 September 2026. Session time 16:44–18:07. https://cs-ecosystem.commonshare.workers.dev/moments/victoria-trust-and-promises
Analyst synthesis. The recording establishes that a claim was made. It does not independently establish the claimed effect.
Trust is attributed to expertise, familiar procedures and promises kept about data and standards.
Proposed mechanism: Repeated competent and dependable conduct sustains institutional confidence.
Limit: Familiarity can produce trust without guaranteeing correctness.
Technical quality and security matter, but trustworthy behaviour remains central during digitisation.
Proposed mechanism: Carry institutional obligations through a technical transition.
Limit: Technology alone cannot establish trustworthiness.
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