EcosystemSUMMIT & RESEARCH
Trusted commerce · SELECTED MOMENT · 2:36

What if better audits lose customers?

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Chuck RogersAmericas Director, Technical Consulting & Supply Chain Solutions · Bureau Veritas Consumer Products ServicesLinkedIn ↗
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Chuck RogersAmericas Director, Technical Consulting & Supply Chain Solutions · Bureau Veritas Consumer Products ServicesLinkedIn ↗

More complete checks can reveal problems while creating a commercial penalty for the verifier.

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Attributed contributors: Chuck Rogers. “What if better audits lose customers?.” Deep Dive 3: Beyond Traceability: Turning Supply Chain Data into Continuous Compliance and Risk Intelligence. ECOSYSTEM Summit, Barcelona, 18 September 2026. Session time 21:35–24:11. https://cs-ecosystem.commonshare.workers.dev/moments/when-better-audits-lose

Interpretation and context.

Analyst synthesis. The recording establishes that a claim was made. It does not independently establish the claimed effect.

reported pilot

A reported payroll pilot reviewed the full provided dataset and found issues missed in a sampled audit.

Contributors
Chuck RogersAmericas Director, Technical Consulting & Supply Chain Solutions · Bureau Veritas Consumer Products ServicesLinkedIn ↗

Proposed mechanism: Expand record coverage and surface discrepancies for correction.

Conditions: Consented access and human follow-up.

Limit: Small pilot; inconsistent time figures, no false-positive or ground-truth assessment; outside formal audit report.

qualification

More thorough analysis can make a verifier commercially unattractive unless schemes coordinate expectations.

Contributors
Chuck RogersAmericas Director, Technical Consulting & Supply Chain Solutions · Bureau Veritas Consumer Products ServicesLinkedIn ↗

Proposed mechanism: Avoid penalising firms that detect more nonconformances.

Conditions: Common rules and acceptance of improved scrutiny.

Limit: Important market mechanism from practitioner experience, not a measured industry-wide effect.

proposal

Human sign-off is described as non-negotiable, with possible seeded-error checks to prevent rubber-stamping.

Contributors
Chuck RogersAmericas Director, Technical Consulting & Supply Chain Solutions · Bureau Veritas Consumer Products ServicesLinkedIn ↗

Proposed mechanism: Test reviewer attention rather than assuming a human click is meaningful oversight.

Limit: Proposed control, not a validated deployed review system.

proposal

Compliance data is proposed to support wider efficiency, resilience and competitive advantage.

Contributors
Chuck RogersAmericas Director, Technical Consulting & Supply Chain Solutions · Bureau Veritas Consumer Products ServicesLinkedIn ↗
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Proposed mechanism: Reuse acquired evidence for operational decisions beyond minimum requirements.

Limit: Possible benefits are not measured outcomes.

Where it connects.